Privacy & Security

Your privacy is important to us. If you have any questions about our Privacy Policy, you can contact us at support@lubromation.com. We'll be happy to answer your questions or hear your concerns.

This privacy policy is effective as of 5/24/05

Our Policy
Lubromation does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we don't require visitors to register or provide information to us in order to view our site. If you choose to register for Your Account Services, we collect the following information: name, address, phone number, email address, username, password, and the names, addresses, and phone numbers of others whom users add to their personal address book. We use the information you supply for the purpose of providing the services you have requested. If you specifically agreed to follow-up contacts by us, or requested to be put on our mailing list, Lubromation may also contact you via email or regular mail from time to time. Under no circumstances will we use this information for anything not described in this privacy policy.

You can access, review and/or correct all your personally identifiable information that we collect online and maintain in the secure, password protected Your Account area by visiting the following URL: http://www.lubromation.com/account.php. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by logging into Your Account and clicking 'Account Information'.

If you shop with us via our website we collect the following information: name, address, phone number, e-mail address, billing information including credit card number and expiration date as well as prospect information such as an alternative address for shipping purposes. We only use your name, address, phone number, billing information/credit card information to process your order. The email address you provide is used for internal purposes only, such as confirming and tracking your order. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest Lubromation news. If you would rather not receive marketing emails from us, please opt-out by logging into your account at the following URL: visiting the following URL: http://www.lubromation.com/account.php. Click 'Account Information' and select 'No' for the newsletter subscription.

Cookies
Like most companies, we use "cookie" technology on our web site. When you log in, the cookie tells us whether you've visited us before or are a new visitor. The cookie doesn't track any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer. Cookies are simply the best way for us to be able to offer you the most enjoyable and hassle-free online shopping environment.


Security
Please feel confident that we employ the most advanced technology for protecting your transaction information. At Lubromation we ensure a secure server ordering process by empoloying 128-bit SSL encryption. You may click the link below to view our certificate validity.

If you have any questions regarding this site or our policies, you may call or write to:

Lubromation
800 Grandin Rd.
Charlotte, NC 28208

Telephone
704-375-7704

Fax
704-375-7924